Name	Category	Origin	Purpose	Storage Duration
user-is-logged-in	Required	hellscontractor.com	Saves that the user is/was logged in.	31536000 seconds
QSWXZ	Required	hellscontractor.com	Unique ID that identifies the user's session.	0 seconds
mtm_consent	Statistics	hellscontractor.com	Used to remember that consent was given by the user.	Unlimited
_pk_cvar.*	Statistics	hellscontractor.com	Used to temporarily store data for the visit.	30 minutes
_pk_hsr.*	Statistics	hellscontractor.com	Used to temporarily store data for the visit.	30 minutes
_pk_id.*	Statistics	hellscontractor.com	Used to store details about the user (e.g. a unique visitor ID)	13 months
matomo_ignore	Statistics	stats.pcsg-server.de	Flags the user as ignored from tracking.	Unlimited
_pk_ref.*	Statistics	hellscontractor.com	Used to store the attribution information (e.g. the referrer initially used to visit the website).	6 months
_pk_ses.*	Statistics	hellscontractor.com	Used to temporarily store data for the visit.	30 minutes
MATOMO_SESSID	Statistics	hellscontractor.com	Created when opt-out feature is used. Helps prevent CSRF security issues.	Temporary
_pk_testcookie.*	Statistics	hellscontractor.com	Used to check whether the visitor’s browser supports cookies.	1 second
	Marketing	hellscontractor.com	Used to collect consent for tracking the user ID in Matomo. No cookie is set.
	Marketing	hellscontractor.com	Used to collect consent for tracking the user email in Matomo. No cookie is set.

Terms and Conditions

These terms and conditions apply to Hell's Contractor, the hellscontractor.com website, customer accounts, browser access, and downloadable versions offered by ToadTec UG (haftungsbeschränkt).

1. Provider

The provider and contracting party is:

ToadTec UG (haftungsbeschränkt)
Pfaffenberger Weg 142
42659 Solingen
Germany

Contact: Contact form

2. Scope of services

Hell's Contractor is offered as a browser game and may also be supplied as downloadable desktop software. The product page and checkout describe the edition, price, supported platforms, technical requirements, included access, delivery method, and any applicable demo limits.

Browser access, downloadable builds, future content, and bonuses are included only where the respective offer expressly states this.

3. Contract and payment

The product presentation is an invitation to place an order unless it is expressly described as a binding offer. Before submitting an order, customers can review and correct their details. A contract is concluded when the order is accepted, the digital product is provided, or an order confirmation expressly accepts the order.

The total price and available payment methods are shown before the order is submitted. Unless stated otherwise, consumer prices include applicable VAT. Payment is due when the contract is concluded.

4. User account and access

Certain functions may require a customer account. Users must keep login credentials confidential and protect them against access by third parties.

In cases of misuse, security risks, excessive system load, unauthorized access, or violations of these terms, the provider may take proportionate measures and temporarily or permanently restrict affected access.

5. Licence and user obligations

Unless the offer states otherwise, purchase grants the customer a non-exclusive, non-transferable right to install and use the supplied version of Hell's Contractor for personal use. All rights not expressly granted remain with the respective rights holders.

Users must not unlawfully distribute protected game files, bypass protected customer access, interfere with the website or game service, access another person's account, or use the services unlawfully.

6. Local saves and backups

Game cities and settings are stored locally unless a function expressly states otherwise. Clearing browser or application data, changing devices, or losing local files can remove a city. Customers should use available export and backup functions. Purchase entitlements do not themselves contain or restore local saves.

7. Availability, downloads, and updates

The provider aims to make online services available reliably. Uninterrupted availability at all times is not guaranteed. Maintenance, technical issues, security measures, or necessary changes may temporarily limit use.

Download availability, supported formats, and update delivery are described in the applicable offer. Updates required by law and any additional update commitment stated in the offer will be provided accordingly.

8. Right of withdrawal

Consumers generally have a statutory right of withdrawal for distance contracts. The applicable withdrawal instructions and model withdrawal form are provided separately before an order is submitted and with the contractual confirmation.

For digital content not supplied on a physical medium, the right of withdrawal may expire early only if the statutory requirements are met. Where immediate delivery is requested, the required express consent and acknowledgement are obtained during checkout.

9. Conformity and defects

Statutory rights concerning defective digital products apply without restriction. Product descriptions and system requirements form part of the agreed characteristics where applicable. Voluntary guarantees exist only where they are expressly identified as such and do not limit statutory rights.

10. Liability

The provider is fully liable in cases of intent, gross negligence, injury to life, body, or health, mandatory product liability, and an expressly assumed guarantee.

In cases of slightly negligent breach of essential contractual obligations, liability is limited to the damage typical for the contract and foreseeable when the contract was concluded. Mandatory statutory liability remains unaffected.

11. Privacy

Information on processing personal data is available in the Privacy Policy.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers retain any mandatory protection granted by the law of their country of habitual residence.

If an individual provision is or becomes invalid, the remaining provisions remain unaffected. The applicable statutory rule takes the place of the invalid provision.